Professional Experience
15+ Years of Strategic IT Leadership & Digital Transformation
Current & Recent Roles
Information Technology Business Partner
Anunine Holdings Pvt. Ltd. (Full-time · On-site)
Direct IT strategy, digital transformation, and governance across multiple subsidiary companies with comprehensive technology leadership.
- Directed IT strategy, digital transformation, and governance across multiple subsidiary companies
- Led Azure cloud deployments, infrastructure upgrades, and modernization of legacy systems
- Managed IT budgeting, procurement, vendor negotiations, and service-level performance
- Implemented ITIL-aligned processes improving IT operations, service desk efficiency, and SLA compliance
- Oversaw ERP and BI projects (Acumatica, SyteLine, Power BI, Qlik) enhancing reporting & decision-making
- Established cybersecurity frameworks, risk assessments, and compliance controls across the group
- Improved business continuity through DR planning, testing, and resilience enhancement
- Introduced automation and workflow improvements reducing manual processes and increasing productivity
General Manager – Project Operations
PAHANSOFT LANKA TECHNOLOGIES (Part-time · Remote)
Provide strategic and operational leadership across project delivery, client engagement, and business growth initiatives, ensuring successful execution of custom software solutions aligned with organizational and customer objectives.
- Lead end-to-end project operations for custom software solutions, ensuring delivery within scope, time, cost, and quality benchmarks
- Act as senior project consultant and business analyst, translating business needs into scalable technical solutions
- Drive requirement elicitation, solution design, and roadmap definition in collaboration with clients and stakeholders
- Oversee project planning, execution, risk management, and governance across multiple engagements
- Identify and pursue new business opportunities, contributing to revenue growth and strategic partnerships
- Manage key customer relationships, ensuring high satisfaction and long-term engagement
- Coordinate with supplier, vendor, and technical teams for seamless delivery and optimal resource utilization
- Provide leadership and guidance to cross-functional teams, fostering accountability and continuous improvement
Visiting Lecturer
Indeepa College of Technology (Part-time)
Primary Lecturer for the Computer Science Certificate program issuing government-certified industry-recognized valuable certificates.
- Primary Lecturer for Computer Science Certificate program
- Deliver government-certified industry-recognized certificates
- Focus on practical skills and industry-relevant knowledge
Business Partner
Panasra Professional Services (Self-employed · On-site)
Co-founder of family-owned entity providing professional services in printing and web development.
- Co-founder of family-owned professional services company
- Providing various kinds of printing services
- Web development and digital solutions
- Business development and client relationship management
Previous Experience
Information Technology Officer
El Toro Sri Lanka (Full-time)
Managed IT operations for corporate and factory environments ensuring high system uptime and optimized performance.
- Managed IT operations for corporate and factory environments ensuring high system uptime
- Optimized network and server performance for production-critical applications
- Supported infrastructure maintenance, security monitoring, and user operations
Information Technology Executive
House Of Fashions Mega Mall (Pvt) Ltd (Full-time · On-site)
Managed multi-site IT operations across 3 locations, improving system performance, response time, and service continuity.
- Managed multi-site IT operations across 3 locations, improving system performance and response time
- Administered Microsoft Windows Server environments (2012 R2, 2008) including AD DS, GPO, and MS SQL Server
- Provided end-to-end support for hardware, software, POS systems, printers, and POS peripherals
- Developed mini software solutions and POS feature enhancements using Java and C#
- Performed network administration, troubleshooting for PCs, CCTV, PABX telephony, and mobile devices
- Built automated SMS scheduler application and loyalty management system
- Managed WordPress and WooCommerce e-commerce platforms
Management Information Systems Manager
CB Lanka Microcredit Limited (Full-time)
Managed MIS operations and reporting systems across 12 branches, improving data accuracy, reporting speed, and internal monitoring efficiency.
- Managed MIS operations and reporting systems across 12 branches
- Administered and maintained Microsoft Windows Server 2012 with File & Storage Services
- Led administration, configuration, and troubleshooting of Loan Performer (LPF) system
- Coordinated LPF licensing, vendor communication, and technical escalations
- Delivered recruitment support, staff coordination, and comprehensive training
- Oversaw database administration for MIS and HR systems
- Produced advanced Excel-based reports and portfolio analysis
Senior Executive - IT, IS & Projects
Ceytec Packaging Pvt Ltd (Full-time)
Led IT operations and infrastructure management, administering enterprise server environments and directing major system implementations.
- Led IT operations and infrastructure management, administering Windows Server 2012 R2/2016
- Coordinated Windows and Office 365 licensing across the organization
- Served as Project Lead for Payroll & HR System deployment and ERP rollout
- Managed Work Force Automation (Robotics) initiatives improving production efficiency
- Established IT Department and deployed enterprise server infrastructure
- Recruited, coached, and trained IT and production staff
- Developed patching software to resolve recurrent system errors
- Installed and configured 40-camera NVR-based CCTV system
Business Development Manager (IT & Operations)
Panasra Investments (Private) Limited (Full-time · On-site)
Drove business development for growing services company, building long-term customer relationships and supporting steady revenue growth over seven years.
- Drove business development by building and maintaining long-term customer relationships
- Expanded client base through targeted visits, presentations, and tailored service offerings
- Managed end-to-end customer lifecycle from inquiries to after-service follow-ups
- Led IT, Marketing, and Accounts operations coordinating cross-functional teams
- Provided technical consulting for networking, troubleshooting, web design, and graphic solutions
- Designed and delivered small-scale web development and printing solutions
- Served as co-founder contributing to strategic planning and new service line development
IT Officer
Cantec Printing & Packaging (Pvt) Ltd (Contract · On-site)
Maintained SAP system operations and provided production coordination support in manufacturing environment.
- Maintained SAP system up to date and provided assistance on Production Planning
- Coordinated with Production Floor and implemented SAP integration
- Handled hardware & software troubleshooting and production orders
- Aligned manual processes with SAP ERP processes and trained staff
Professional Affiliations
Computer Society of Sri Lanka
Associate Member
2019 - Present